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We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
All returns MUST follow the guidlines below:
  • Any defective or damaged item must be reported to Arizona Rawhide Lampshades within 7 DAYS of receiving your order. Product must be returned with the 30 days from receipt of goods.
  • Damaged shipments must have a photo from a digital camera, phone or any imaging device, with the damage clearly shown, emailed to Arizona Rawhide Lampshades at [email protected] within 7 days of receiving your order.
  • Incorrect shipments need to be reported within 7 DAYS. Arizona Rawhide Lampshades will make all aragements to correct your order.
  • Returns of new undamaged items must be reported to Arizona Rawhide Lampshades at [email protected] within 7 DAYS. Product must be returned via Fed-Ex or UPS with a tracking # within 30 days from receipt of goods. Your original order # MUST be on the outside of the returnd box! Refunds will be given within 7 days from receipt of goods.